💸 Refund Policy
This policy applies to all purchases made through the Nawat Organic website.
📅 Return Window
We offer a 2-day return policy. You have 15 days from the date you receive your order to request a return.
📦 Eligibility for Returns
- Items must be unopened, unused, and in their original condition
- A receipt or proof of purchase is required
To start a return, please email us at hello@nawatorganic.com.
Once your return is approved, we’ll send you a return shipping label and instructions for sending the item back.
Note: Returns sent without prior approval will not be accepted.
🔍 Damages & Issues
Inspect your items immediately upon delivery. If anything arrives damaged, defective, or incorrect, please contact us right away so we can make it right.
🔁 Exchanges
If you wish to exchange an item, we recommend returning it first. Once the return is approved, you can place a new order for the desired item.
💵 Refunds
- Refunds are only issued for damaged or defective items
- We will notify you once we’ve received and inspected your return
- If approved, your refund will be issued via money transfer in USD within 3 business days
If more than 10 business days have passed since your return was approved and you haven’t received your refund, please contact us at hello@nawatorganic.com.