💸 Refund Policy

This policy applies to all purchases made through the Nawat Organic website.

📅 Return Window

We offer a 2-day return policy. You have 15 days from the date you receive your order to request a return.

📦 Eligibility for Returns

• Items must be unopened, unused, and in their original condition
• A receipt or proof of purchase is required

To start a return, please email us at hello@nawatorganic.com.

Once your return is approved, we’ll send you a return shipping label and instructions for sending the item back.

Note: Returns sent without prior approval will not be accepted.

🔍 Damages & Issues

Inspect your items immediately upon delivery. If anything arrives damaged, defective, or incorrect, please contact us right away so we can make it right.

🔁 Exchanges

If you wish to exchange an item, we recommend returning it first. Once the return is approved, you can place a new order for the desired item.

💵 Refunds

• Refunds are only issued for damaged or defective items
• We will notify you once we’ve received and inspected your return
• If approved, your refund will be issued via money transfer in USD within 3 business days

If more than 10 business days have passed since your return was approved and you haven’t received your refund, please contact us at hello@nawatorganic.com.